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I cant seem to get to the survey

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Author Topic: Trouble logging into survey  (Read 4571 times)

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Offline Elkhorn

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Trouble logging into survey
« on: May 18, 2006, 06:49:14 pm »
I am trying to update my information and data for Elkhorn Slough but I am logging in then selecting an estuary and then it bumps me back to log in again. I updated data originally but now am not able to do it again. I want to contribute but it wont let me in.

thanks for any input
John

Offline AdrianJ

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Re: Trouble logging into survey
« Reply #1 on: May 18, 2006, 06:59:36 pm »
Hi John,

Sorry for the trouble you are experiencing. I just logged in, selected Elkorn Slough ok and I stayed logged in. Have you (or a system administrator) changed your browser's security settings since you last used the survey successfully? Maybe cookies have been disabled or something similar that is preventing you from staying logged in. Perhaps if you have a different browser you could try that first and see if it works. Please let me know what Platform, OS and browser versions you are using and if you now where to locate it, what the security settings are. Let me know if you need any help locating any of this information.

Cheers,
Adrian

Offline Elkhorn

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Re: Trouble logging into survey
« Reply #2 on: May 18, 2006, 07:12:40 pm »
Thanks that was it. I have my cookies blocked but usually it comes up and asks if I would allow for sites that ask for it. Now that I allowed cookies it works fine.

Thanks
John

Offline AdrianJ

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Re: Trouble logging into survey
« Reply #3 on: May 18, 2006, 07:16:42 pm »
Great - thanks for letting me know it's working.

Cheers,
Adrian