Zachary Friedman


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Zachary Friedman

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Zachary Friedman
Web Designer

Chesapeake Bay Program Office

410 Severn Avenue
Annapolis, MD 21403

Phone: (410) 267-5764
Fax: (410) 267-5777

Zachary Friedman Integration and Application Network Zachary Friedman Web Designer Zachary Friedman Photo workfax(410) 267-5777 work(410) 267-5764 Chesapeake Bay Program Office
410 Severn Avenue
Annapolis MD 21403 USA


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NameZachary Friedman


Award-winning, senior designer of user interface/interaction design with proven know-how to combine creative and usability viewpoints resulting in world-class web site and mobile application design. Adept at delivering high-quality interfaces by applying proven design principles obtained from experience, industry convention, and scientific research. Strong people skills with the ability to assume leadership roles in team environments.


Full Life Cycle Project Management, Requirements analysis, User research, Site maps, Information Architecture, Wireframes, Prototyping, UX & UI Design, Usability Protocols/Testing, Search Engine Optimization, Section 508 Compliancy, Web Site Analytics, Creative Briefs

Adobe Creative Suite (Acrobat, Bridge, Dreamweaver, Fireworks, Flash, Illustrator, InDesign, Photoshop, Premiere Pro), Adobe Acrobat Plug-In Quite Imposing Pro, Adobe Lightroom, Adobe Omniture, Fiery Command WorkStation, Google Analytics, Keynote, Microsoft Office (Access, Excel, Outlook, PowerPoint, Project, Publisher, SharePoint, Visio, Word)

HTML, XML, JSON, XHTML, CSS, CSS Frameworks & Compilers, JavaScript/jQuery (basic), PHP (basic), ActionScript 2.0/3.0

PC & Mac


Office of the Chief of Public Affairs U.S. Army – SAIC Senior Web Designer/Developer & Multimedia Producer | May 2013 to Current Web Designer/Developer & Multimedia Producer | October 2011 to April 2013

Responsible for full life cycle project management (requirements analysis, site structure, design, and maintenance) of the parent & microsites of, the official homepage of the United States Army, and related online social media and Intranet communication products, reaching a global online audience of 1.3 million unique visitors and 1.9 million pages views per month.

  • Create, organize, and standardize the process of research, development, acquisition, production, editing, packaging, and publishing of text, graphic/photographic, and audio/video media conveying publicly releasable U.S. Army news and command information.
  • Serve as a social media strategist for the U.S. Army, responsible for creating campaign branding across the U.S. Army’s social media platforms: Facebook, Twitter, Google+, YouTube, Flickr, Pinterest, Instagram, and Army Live Blog.
  • Coordinate with development, content, and digital marketing teams to design, develop, and maintain the U.S. Army’s web site, new campaigns, features, and infrastructure for CORE,’s proprietary content management system.
  • Advise Army Senior Leaders (to include Chief of Staff of the Army, Secretary of the Army, Director of the Army Staff and numerous Division Commanders).

U.S. Army Information Technology Agency – L-3 Communications Graphic Designer & SharePoint Manager | September 2010 to October 2011
Creative lead charged with research, vision, and design for implementation of U.S. Army Information Technology Agency (ITA),, strategic communication themes and messages to a global audience and across the National Capital Region (NCR).

  • Managed and coordinated front-facing and For Official Use Only (FOUO) campaign initiatives and branding strategies from concept through completion utilizing graphic creation & modification, document conversion, printing, and post-production processes.
  • Worked interdepartmentally to coordinate content, maintain content, and produce manuals, policies, and resources.
  • Consulted Army Publishing Directorate (APD) to meet all project requirements.
  • Provisioned tiered helpdesk support, one-on-one desk-side training, professional development, and Intranet community building/management services.
  • Managed and performed periodic inventories of software, equipment, and associated peripherals used by the Graphic Department.

Patuxent Nursery Customer Service Representative | April 2009 to September 2010
Provided customers with product/service information, and identified/resolved customer issues.

  • Responded to customer inquiry calls; quickly assessing the consumers’ needs and problems in order to deliver an ideal solution.
  • Cultivated relationships with top Washington D.C., Maryland, Virginia (DMV) landscape contractors including; Complete Landscaping, Denison, and Four Seasons.
  • Performed on-line troubleshooting: identifying problems, giving technical advice, filling service requests, and following up on scheduling.
  • Accountable for cash and other monetary transaction; balanced receipts daily and reported weekly and monthly sales total to management.
  • Outstanding customer service skills; exceptional telephone personality, highly organized, effective communicator.

Minuteman Press of Crofton Graphic Designer | December 2007 to April 2009
Provided clients with visual communication utilizing text and images.

  • Worked with a team of designers, pressmen, and advertisers to maintain a daily job schedule.
  • Responsible for full life cycle project management; including client meetings, graphic design, prepress, digital printing, and post bindery.

The Art Institute of Washington Student Graphic Designer | October 2009 to December 2009 Provided clients with visual communication utilizing text and images.

  • Worked with a team of designers to provide design solutions for clients including; the Alexandria Department of Transportation and Health, and the Art Institute of Washington.
  • Responsible for full life cycle project management; including client meetings, graphic design, prepress, digital printing, and post bindery.


Bachelor of Fine Arts Degree in Graphic Design with Honors
The Art Institute of Washington, Arlington, VA